Structure Your Information

Are you drowning in data, but thirsty for knowledge? Do the right people get the right info at the right time, in the right way? V&R has knowledge management techniques to help make sure they do.

To capture and transfer institutional knowledge, V&R can:

  • Research and write technical documentation
  • Edit and organize existing resource materials
  • Clarify information ownership
  • Implement documentation standards and best practices

To communicate with all stakeholders, let V&R:

  • Develop and implement communication plans
  • Create and execute basic marketing plans
  • Institute customer comment processes

Call or email V&R Consulting today for your free consultation!

Sharpen Your Execution

Project management training strengthens your team and helps sharpen your execution

How are you doing in these critical areas?

People. When is the last time you invested in some staff training? Are your people functioning at peak performance, or do some individuals and teams need assistance?

Information. Is mission-critical information well-organized, easy to find, and easy to read? Or are you relying on the “oral tradition” and hoping that key players don’t leave the company, taking essential knowledge with them?

Processes. Are all of your core business processes documented? And have you assessed your procedures lately to make sure they are still optimized for the current market, customer, and product mix? Are your projects consistently completed on time, within budget, with good quality?

These days, when money is so tight, you may well benefit from enhancing your current team’s capabilities and capacity by engaging an experienced consultant.

Let V&R Consulting provide you with a fresh, objective perspective in assessing where you are today and how to get where you want to be.

Call or email V&R Consulting today for your free consultation!

Your 3 Keys to Success

If you ask me to name the most important keys to professional and personal success, I have to borrow from the old real estate joke:

Q: When you want to make money selling real estate, what are the three most important factors to consider?

A: Location, location, location.

In business and in life, it’s communication, communication, communication. And by communication, I don’t mean the ol’ “spray and pray” of broadcasting as much info as you can as loudly and as often as you can.

Broadcasting becomes actual communication only when your intended audience (a) has their “receivers” turned on and (b) those receivers are tuned in to your frequency.

Even then, you really don’t know whether you’ve achieved actual communication until and unless there’s some confirmation sent back in your direction–a feedback loop, if you will.

One of my favorite communication stories dates back to a company I worked for in Chicago. A meeting between two groups almost broke into a fist fight because one group wanted to implement standard templates for corporate projects, and the other group was adamant that they didn’t need no stinkin’ templates–they needed boilerplates.

The problem was resolved when I asked each side to define their respective term. Turns out that a template and a boilerplate were the same thing. But everybody was so busy broadcasting their own ideas that they failed to really listen to what the “other side” was saying.

It’s not original, but it’s apt–you have two ears and only one mouth. Try listening at least twice as much as you broadcast, and you will be amazed at the honest, valuable communication you can achieve.